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Aligning ISO 9001 with the new ISO/IEC 20000-1

luminaryws | November 29, 2011
You might be asking, “how does it help an ISO 9001 certified organization adopt ISO 20000-1? Let’s look at the structure of ISO 9001:2008. Management system requirements in ISO 9001 are defined in 5 sections: Section 4 – Quality management system Section 5 – Management responsibility Sec... VIEW >

Food Safety: On-site Training Plan Needed for Farmers

luminaryws | November 4, 2011
The industry’s reaction to the Jensen Farm cantaloupe issue seems reminiscent of a scene from the Keystone Cops. It is an example of our ability to “capture the cow” and indiscriminately blame someone instead of focusing on how to “keep the barn door shut”. The FDA stated a need for the ca... VIEW >

New ISO IEC 20000-1: A step in the right direction

luminaryws | October 25, 2011
ISO released a new version of ISO IEC 20000-1 in June 2011. I have never been so happy to see a new release of an ISO standard. This version has solved some major issues of the 2005 version of the standard. Let me highlight the improvements in the new standard which I am so excited […] VIEW >
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