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Privacy Policy

Thank you for vising our website and for your interest in DQS Inc. We are committed to maintaining the data privacy of our customers and other interested parties. Please read through our policy to understand how we protect your privacy, what information we may hold and how we use it.

What information do we collect?

The following is collected when you visit our site:

  1. Cookies- These are small text files that store information about your visit to our website such as how you entered our site, where you navigate and what information you are interested in. We use Google Analytics to track this information to help improve our site and services, but you can choose to disable cookies on your computer in the browser settings.
  2. Internet Access Logs- Your Internet Protocol (IP) address is automatically collected and placed in our internet access logs when you come to dqsus.com. This is statistical data that will help us administer our website, diagnose problems with our server or help identify you.
  3. Voluntary information- When you fill out a form on our website, you voluntarily supply information such as name, email address, etc. We maintain this information to manage our relationship and serve the requests you made.

How do we use the information?

This information is used to improve our website and services through analysis of the data. If you provide voluntary information in a form, the data would also be used for the reason described at the point which you are entering it.

Do we share this information with outside parties?

DQS protects your data and will not sell it to other parties. We do share the data within our company as a global organization as needed. This may be when a request is submitted but would be fulfilled by another country’s DQS office or if a third party subcontractor on behalf of DQS Inc. needs to fulfill a request. If we need to satisfy any governmental, legal or regulatory requirements, we may need to disclose information necessary for the legal actions to protect DQS Inc.

Data Security

We take the steps to ensure the security of your data, including a combination of Secure Sockets Layer (SSL) and firewalls to protect information that is transmitted and keep the databases secure, in addition to running tests to help identify any threats or potential security issues.

MyDQS

Under the domain https://www.mydqs.com DQS Group (DQS GmbHDQS Holding GmbHDQS CFS GmbHDQS Medizinprodukte GmbHDQS BIT GmbH, DQS Inc.) as joint controllers according to Article 26 GDPR offer our customers the possibility to register for a password protected area (hereinafter referred to as MyDQS) where certifications, order confirmations, reports and other relevant documents can be provided by us and accessed by you.

If you request from your customer advisor to register for MyDQS, the advisor will create a login for you, based on your relevant contact-data (name, e-mail address) and your organization’s DQS-file number. Your name is required in order to know, who the request comes from. We need your e-mail address to send you an email with a link for your initial registration.

To complete the registration process, you will need to provide additional mandatory information about your company. If you have voluntarily given us your telephone number to be contacted by phone, this number will also be transferred to the account. After your first registration, you have to set a password of your own choice. Together with your e-mail address, this enables access to your account.

If permissions are provided, you can add and activate additional members from within your organization. In order to create a login, you will have to provide

  • Salutation
  • First and last name
  • Position
  • E-mail address and
  • Professional contact details

of the person you’d like to register. The newly created user will receive an activation link with which the login can be activated as described above. The link is valid for 24 hours. If the account is not activated by the member of your organization, the details provide by you will be deleted after 48 hours automatically. The organization’s admin can delete additional accounts at any time within the portal itself.

The processing of data is carried out at your request and is required in accordance with Article 6 Para. 1 Subpar. 1 lit. b GDPR for the purposes mentioned above for the performance of a contract we have with you and pre-contractual measures as well as based on legitimate interests of DQS Group to jointly offer its customers additional services, based on Article 6 Para. 1 Subpar. 1 lit. f GDPR.

If you wish to deactivate your organization’s account as a whole, you can request deletion from DQS by e-mail at any time. The personal data processed by us within the context of MyDQS will then automatically be deleted after all contractual matters have been settled, unless you have consented to additional storage (in particular company details and user accounts) in accordance with Article 6 Para. 1 Subpar. 1 lit. a GDPR or legal storage obligations prevent deletion.

You can, in principle, exercise your data subject rights towards any member of the DQS group. Internally responsible, however, is first and foremost DQS GmbH.